FAQs

View our branch locator to find an Instaloans near you. We recommend calling your preferred branch to confirm their hours of operation before visiting.

Use our Branch Locator to find an Instaloans branch near you.

A payday loan is an unsecured short term loan for a period of 1 to 18 days. It is typically based on the amount of your paycheck. It is designed to help meet unexpected expenses or financial emergencies.

We do require clients to come to the branch, but we have so many locations throughout the city that there will most likely be one near you. Use our Branch Locator to find an Instaloans near you.You can also save yourself time by starting an application online or by calling your preferred branch.

There are a number of ways to receive your money, including:
* by cheque
* by debit card; or
* by a Prepaid MasterCard®.

For even greater convenience, you can now have your loan funds placed into a convenient Freedom Prestige bank account.

We need to have at least one valid form of government identification that includes your full name, photo, address and signature (eg. Driver’s License, Provincial ID Card or Miltary ID).

Our fees vary by province. Please call your nearest branch to confirm the applicable fees in your area.

We cash all types of cheques.

To cash a cheque at Instaloans, you will need two pieces of identification, including at least one piece of government-issued ID with your full name, address and signature.